All payments are made safely and securely via PayPal. You do not need to have a Pay Pal account to buy from this shop. An option to pay by card will appear when checking out.
World wide shipping from London UK.
Orders are usually shipped out within 1-3 working days, recorded delivery. Unless stated otherwise.
Please note: During August to October 2017 orders will be shipped out within 1-6 working days due to popular demand.
All pieces are lovingly hand made to order.
Should you wish to return an item, a full refund (excluding delivery fees) will be issued, provided the item is returned within 7 working days of the date of delivery (or Royal Mail’s first attempted delivery) and is in it’s original, unworn condition. If a 'free gift' was supplied with your order this must be returned also.
Please email firstname.lastname@example.org to arrange for a refund of your order; packages returned without prior authorisation will not be accepted.
Exchanges are accepted and should be made within 7 days of package receipt date. Please email email@example.com to arrange an exchange.
Only orders with confirmed addresses will be processed.
When returning items, the items are your responsibility until they reach us. It is essential that you obtain proof of postage or use a service that provides a tracking number as a refund or exchange will not be issued if we do not receive the item due to it being lost in the post with no proof of postage.
We are not responsible for any delays caused by the destination country's customs clearance processes.
Feel free to contact firstname.lastname@example.org with any further questions.